Accessibility Statement

Neu Healthcare is committed to ensuring digital accessibility for people of all abilities. We continuously improve the user experience for everyone and apply the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards across all our web platforms (Neu Urgent Care, Neu Family Care, and Neu Hope).

Accessibility Measures Taken

• Keyboard Navigation: Structuring page elements to allow complete keyboard-only navigation.
• Visual Contrast: Utilizing contrast ratios suitable for low-vision users.
• Screen Reader Support: Providing clear heading structures and alternative text for media assets.
• Accessible Forms: Ensuring online appointment scheduling tools are fully labeled for assistive technology.

Feedback & Assistance

If you encounter visual, auditory, or navigation barriers while using our website, please contact us. We respond to accessibility inquiries within 2 business days and provide alternative non-digital methods to access information or book appointments.